Delivery & Returns

Delivery Information

Shipping
All orders are dispatched as quickly as possible by the And Mary team in Scotland and are sent via Royal Mail Signed for Delivery within the UK and International Tracked and Signed for Delivery if travelling out of the UK.  Our shipping charges to all locations are outlined below.  All shipping charges are applied following any certificates / discounts / or promotions have been taken into account and applied to the shopping cart.

Charges for shipping are combined across both our full price and sale websites.  Any shipping fees applied when the total order value (across both stores) exceeds your region thresholds will be refunded after you checkout.

United Kingdom

  • Order value - £0.00 to £29.99, shipping charge £3.50
  • Order value - £30.00 and above, free shipping!

European Countries

  • Order value - £0.00 to £24.99, shipping charge £9.00
  • Order value - £25.00 to £69.99, shipping charge £5.00
  • Order value - £70.00 and above, free shipping!

Rest of World

  • Order value - £0.00 to £24.99, shipping charge £12.00
  • Order value - £25.00 to £99.99, shipping charge £8.00
  • Order value - £100.00 and above, free shipping! 

 

Returns
We hope that you are happy with your order, but if for some reason you are unsatisfied for any reason, please let us know. Send an email with the subject 'Return/Exchange' to info@andmary.com. We accept returns or exchanges for all unworn items within 10 working days of the shipping date.  Unfortunately, due to hygiene reasons, we cannot accept returns of earrings.


Return shipping charges are non-refundable and are the full responsibility of the customer. Your refund will be credited in the same manner and to the same account used to make the original purchase.


Please include your full name, email and postal address within your return and remember to pay the correct postage costs. Any returns sent with the incorrect postage stamps will not reach us and therefore your refund will not be completed.